Privacy Policy for Rome Tennis Center

Effective Date: January 1, 2025

1. Introduction

Welcome to Rome Tennis Center. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you engage with our services or visit our website. If you have any questions or concerns, please contact us at c.gaston@romeracquets.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register for an account, membership, or lessons
• Book courts or events
• Subscribe to newsletters or marketing emails
• Contact us via our website, phone, or email

This may include:

• Contact Information: Full name, email address, phone number, mailing address
• Account Credentials: Username, password, and preferences
• Booking & Payment Details: Reservation history, billing information, and payment confirmations (secured through third-party processors)
• Communication History: Messages, feedback, support inquiries, or reviews

3. How We Use Your Information

We use your information to:

• Manage bookings, registrations, and memberships
• Process payments and send confirmations
• Respond to your questions and provide customer service
• Send event updates, promotional emails, and newsletters (if opted in)
• Analyze usage to improve our services and user experience
• Comply with legal, regulatory, and contractual obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service Providers: Trusted partners who help operate our booking systems, email communications, and payment processing
• Legal Authorities: When required by law or to comply with legal proceedings
• Business Transfers: In case of merger, acquisition, or organizational restructuring

All third parties are contractually obligated to protect your data and only use it for permitted purposes.

5. Data Security

We employ appropriate physical, technical, and administrative safeguards to protect your data. Despite our best efforts, no method of data transmission or storage is completely secure, so we encourage users to protect their login credentials and practice safe browsing habits.

6. Your Privacy Rights

You may have the right to:

• Access and review your personal data
• Request corrections or updates
• Request the deletion of your personal information
• Opt out of marketing communications at any time

To exercise these rights, contact us at c.gaston@romeracquets.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. When we do, we’ll update the Effective Date and post the revised policy here.

8. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Rome Tennis Center

Email: c.gaston@romeracquets.com